|
Shipping Information
Shipping: All purchases are mailed using USPS Priority Mail*. An email confirmation with tracking number will be sent to you within 48 hours of purchase. Packages should arrive within 5-7 business days after confirmation is sent. Shipping charges are based on the best estimate of what it would cost to ship each item.
*If a promotion code or discount code is used, TrendyGal reserves the right to ship in whichever manner they see necessary.
**There is no shipping or handling fee for Gift Certificates... these will be mailed to you free of charge.
Returns: We have very high expectations of our products and strive to provide you with a high-quality item. All of our items are individually inspected before being mailed, however, if you are not happy with your purchase, please contact us within 3 days of recieving your item at shop@trendygal.com to discuss options for store credit, exchange or replacement. You must contact us prior to your return and state the reason for the return. The item must be received within 7 days of your receiving the confirmation to send the item back, and it must arrive in the same condition in which it was received. Do not return an item until you have contacted us and received return instructions.
You are responsible for shipping the item back to Trendygal.com, and shipping charges in both directions are non-refundable. Refunds will be processed when the item is received by Trendygal.com and you will be credited in the same manner in which you paid. You are responsible for any proof of delivery, such as Signature Confirmation or Delivery Confirmation by the USPS.
|
|